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HomeUncategorizedTech Mahindra Job Opportunities for Entry Level || Apply Now

Tech Mahindra Job Opportunities for Entry Level || Apply Now

Tech Mahindra Job Opportunities for Entry Level || Apply Now

Job description

Hiring For International Voice Process At HYDERBAD Location

Exp. Req. :- 1 – 4 years

Roles and Responsibilities

  • Handle queries from business customers with the best use of customer service skills
  • Understand the background of the query, do required research with the provided tools, and
    respond appropriately, resolving issues if any
  • Escalate or communicate to other teams if it is required to solve the issue
  • Connect with customers at a professional level and build rapport with them

 

Key Deliverables:

Ensure we provide the resolution with the utmost level of customer service via Voice Call/Chat/e-Mail Code / Document the transaction in the required tools appropriately for all the modes of interaction with the customer.

 

Job Requisite

  • Need excellent communication skills
  • 5 days working per week
  • Candidate should be ready to work in a 24*7 environment (Willingness to work in any shift)
  • The candidate should have excellent problem solving capabilities and lateral thinking skills
  • Candidate should has 18 months of experience in international voice/chat/email process.
  • Location – Hyderabad

 

References are highly appreciable

Kindly send your CV to [email protected] or 7807028303 and [email protected] or 7903476965

 

Apply Via Naukri.com

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