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Junior Collections Analyst, New Graduate, 6 month Contract – Canada
Collections, dispute resolution, order release and credit investigations for a broad spectrum of customers, complete credit limit forms
Contact customers to secure payment, follow up on overdue balances and resolve issues
Maintain detailed online documentation of collection action taken and correspondence between customer (external and internal) regarding issues impacting payment
Prioritize efforts and determine the most effective means of collections
Manage portfolio assigned to reduce DSO and past dues and provide updates to management
Review and release blocked orders throughout the day
New graduate from a college or university program in any discipline.
Graduated from post-secondary within the last 12 months.
Demonstrated leadership or initiative at school, work and/or community (extra curricular activities)
Growth mindset, with a passion for learning
Collaborative with an ability to cultivate relationships and networks
Knowledge of MS Office such as Excel, Outlook and word is essential
Fluent in English and French