DevOps Support Engineer – Bengaluru
Providing direct technical support to customers, partners, instructors and individuals to resolve issues reported when taking Oracle University training.
Infrastructure monitoring and resolution through QA (quality assurance) processes
Development of new lab environments using Oracle Cloud technologies.
Contributing to new project initiatives, typically as part of a virtual team
Working on a rotating shift based arrangement as part of the 24×7 support structure
Attending scheduled team and technical meetings
A Bachelor’s degree in Computer Science, Engineering or equivalent
Strong written and verbal communication skills in English
Strong personal commitment to quality and customer service excellence
1-3 years and above of experience working as a technical support or development engineer
Knowledge and understanding of AGILE methodology. Fresher’s with outstanding technical skills will also be considered .