HCL Technologies is Hiring for Graduate Freshers | Apply Now


HCL Technologies is Hiring for Graduate Freshers | Apply Now

Associate Engineer Product Support – Noida

Job Description:
Responsible for validating the information provided by Sales team in the CRM Tools
Filling correct inofrmation on the ASR as per Telco’s requirements
Sending the ASR to different LECs post verifying all pre-requirements
Chasing LECs for real time status updates
Calling LECs and driving completion on the pending orders
Responsible to maintain LEC intervals & SLAs
Complete rework activity and manage improvements in all exit criteria
Sharing real time updates with Sales & LEC POCs using CRM Tools
Maintaining and exceeding SLA’s
Compliance on % Met CCD
Compliance on % Met short interval
Compliance on Failure to open Testing event that results in missed activation
Maintaining Quality standards and meet Quality EFQ & AQS Targets
Compliance to company/client data security and process policies

Bachelor of Arts, BCA, BCom

Apply Now


  1. Sir i am intersed sir i have done my graduation so please sent your call letter and i join immediately..call for 6383384623


Please enter your comment!
Please enter your name here