To create employee masters and undertake related actions (transfer, separation, compensation updating, promotion etc.), process claims as per the policies guidelines and SLAs with accuracy.
To create SAP masters for Employee Id after completion of defined hiring parameters.
To maintain and update employee masters and mobility, compensation change, promotion etc.
To process employees claim (Travel and Non-Travel) globally within defined SLA and as per company policy guidelines.
To process travel (Domestic and International) advance as per policy guidelines within the SLA. Accounting of travel advance disbursement.
To resolve employee s queries through Smart Service Desk or telephone or email or communicator as per SLAs.
To validate the payroll inputs before it flows to SAP for payroll processing
Able to work independently and efficiently to meet defined SLA , Responsible for meeting productivity matrices and quality standards as per defined quality norms , Attendance , Training and Self Development , Team Player
Attendance or Login Hours / Unsechduled Leave
Improving skill level through Self development or nominating training programs
Skill re verification Tests
Meeting Quality Scores
and bringing Innovation and Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.
Qualification : Graduate