Capgemini Hiring for Freshers || Apply Now

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Capgemini Hiring for Freshers || 0 – 1 yrs @ USA

Capgemini

 

Customer Service Analysts / Associate (Remote Job)

Laptop provided

Interview Process: 1 Telephonic / Video Interview

May also apply directly by sending your resume to Paige Perillard at paige.perillard@capgemini.com

Duration : 18 months position ( with benefits) with a 40hrs / week schedule ideally from Mon- Fri.

Specialized:
• Should have knowledge on ITES/BPO/KPO/Customer Service /Operations.
– Computer literate, should be able to work with different programs and screens with the customer on the line.
• Fresher or up to 6 months of experience in health care industry.
• Exposure to business domain is an added advantage.
• Excellent grasping powers able to understand the various processes.
• Team player with excellent verbal and written communication skill.
• Should have working knowledge of Microsoft Office skills (excel in particular) and dual monitor handling.
• Should be able to meet daily task handling through various form & medium of communication, written and/or verbal or phone.
• Should be able to meet the quality, productivity targets & defined timelines to ensure Service Level Agreements (SLAs) and ensure there is no penalty due to miss in SLA’s.

Apply Now

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