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HomeFresher JobsAccenture Technology Jobs Opportunities for Graduate Freshers | Apply Now

Accenture Technology Jobs Opportunities for Graduate Freshers | Apply Now

Trust & Safety New Associate-Content Management

Job Location: Hyderabad

Qualifications: Any Graduation

Experience: 0 to 1 years

Job Description:

Sound coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (insert language) skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfortable synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well on a team and individually Ability to work differing work rotations/shifts and non-standard work hours Flexible in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous business process outsourcing, customer service, or content moderation experience is a plus

Job Responsibilities

Organize, categorize, and publish content and information using specific tools and channels Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality Serve as an advocate for the user community Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role

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