Accenture Jobs Opportunities for Freshers || Apply Now


Accenture Jobs Opportunities for Freshers || Apply Now


Level 1 Help Desk-Apprentice

Job Description:

Provides functional and/or technical for resolution of customer problems, incidents, issues, requests and queries
Liaise with other support teams as required to resolve requests issues in a timely manner
Ensures proper documentation, notification, escalation, tracking and follow up of all incidents and requests
Primary responsibilities are focused on customer contact, not software development.

High school diploma, GED, or equivalent certification no higher than Associates Degree

Professional Skills:
Team player
Curious about business and technology with interest to learn
Strong communication skills
Working knowledge of Microsoft Office 365 Suite, Outlook, Excel, Word
Detailed oriented and focused
Results driven

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